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Coaching, Sales and Performance Management - The Top Check Method

Retail Management


Description

Perfect for Retail Owners, Store Managers or Multi-Unit Managers, The Top Check Coaching and Performance Management System Will Help You To Manage and Coach Your Team Members to Hit New "All-Time-Highs" in Sales and Operational Results. Key focus areas include:
- Understanding the Power of S.M.A.R.T.E.R. Goals
- The "4-R's" of motivation
- The Top-Check Coaching Model
- Managing in the Moment - Real-time Management
- Coaching vs. Advising vs. Counseling
- Dealing with and Documenting Performance Issues
- How to Terminate a Team Member

On-line Course Includes Job Aids, Learning Interactions, Skill Practice and Quizzes. Each Module is Approximately 30 Minutes in Duration.

Content
  • Goal Setting & Team Member Motivation
  • Coaching and Communicating
  • Dealing With Performance Problems
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever