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Retail Management

Coaching, Sales and Performance Management - The Top Check Way (Coaching)


Description
Perfect for Retail Owners, Store Managers or Multi-Unit Managers, The Top Check Coaching and Performance Management System Will Help You To Manage and Coach Your Team Members to Hit New "All-Time-Highs" in Sales and Operational Results. Key focus areas include:
- Understanding the Power of S.M.A.R.T.E.R. Goals
- The "4-R's" of motivation
- The Top-Check Coaching Model
- Managing in the Moment - Real-time Management
- Coaching vs. Advising vs. Counseling
- Dealing with and Documenting Performance Issues
- How to Terminate a Team Member

Includes Job Aids, Learning Interactions, Skill Practice and Quizzes. Three Modules that are each approximately 30 Minutes in Duration.

Learner will have access to this course for 90 days from purchase of license.
Content
  • Goal Setting & Team Member Motivation
  • Coaching and Communicating
  • Dealing With Performance Problems
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever